Allen Neal is an experienced operations management professional with a strong background in enhancing client experience and program performance across various industries. Currently serving as Senior Operations Manager at Everise since March 2022, Allen has held significant roles including Senior Program Manager of Client Experience at 24-7 Intouch, Consultant at Insite Managed Solutions, and Senior Operations Manager at Bernard BPO. Throughout these positions, Allen has demonstrated expertise in process improvement, strategic advising, and team leadership, overseeing operations and client relationships while managing large teams. With a Lean Six Sigma Green Belt certification from Simplilearn, Allen has continually driven operational excellence and efficiency across all roles.
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