Chia Lian

Chia Lian has a diverse range of work experience. They currently work as a Customer Success Manager for Strategic Accounts at DistillerSR since February 2021. Prior to this, Chia Lian held various roles at GaN Systems Inc., including Customer Service Manager from January 2019 to February 2021. In this role, they managed customer interface and advocacy, developed procedures for customer loyalty management, and implemented a sales dashboard system. From April 2014 to January 2019, Chia Lian worked as an Operations Manager at GaN Systems Inc., overseeing the implementation of supply chain and vendor forecasting systems. Before joining GaN Systems Inc., Chia Lian was a Senior Associate at the American Chamber of Commerce in Shanghai from 2011 to 2013. In this role, they served as a project manager for Agile Drupal and SugarCRM implementations and implemented business processes and standard operating procedures.

Chia Lian completed an Honors Bachelor of International Business with a focus on International Marketing and Trade, along with a minor in Mandarin, at Carleton University in 2010. Prior to that, they attended Shanghai International Studies University where they pursued a degree in International Business, completing their studies in 2008. It is also noted that Chia Lian has some experience at Fudan University, although the details of their degree or field of study at this institution are not specified.