Stephanie Ma, PMP

Stephanie Ma, PMP, has a diverse work experience spanning multiple companies and roles. Stephanie began their career at Focus Communications Inc. in 2014 as an Account Executive. In this role, they worked until 2016.

Afterward, Stephanie joined Telax in 2016 as a Marketing Coordinator, where they collaborated with outsourced contractors to execute marketing campaigns, manage website content updates, and conduct competitive analysis. Stephanie held this position until 2017, at which point they took on the role of Marketing Specialist. As a Marketing Specialist, Stephanie developed marketing campaigns to promote Telax's products among service providers in the telecommunications industry. Stephanie'sresponsibilities included social media account management, email campaign executions, pre-webinar promotions, and event planning. Stephanie's employment with Telax ended in 2018.

Following their time at Telax, Stephanie joined Exchange Solutions in 2018. Initially, they served as a Specialist in Account Management, where they collaborated with cross-functional teams to manage projects supporting the Esso and Mobil loyalty team in achieving their business objectives. These projects aimed to prevent fraudulent activities, increase share of wallet, and enhance the customer experience both online and offline. Stephanie held this role until 2021 when they were promoted to Manager in Account Management. In their role as Manager, they lead a cross-functional team on projects and operational initiatives related to client loyalty and gift card programs. Stephanie ensures client's business goals and requirements are understood, feature roadmaps and priorities are aligned, and account revenue is achieved. Stephanie also advises clients on strategic loyalty marketing and gift card initiatives.

Overall, Stephanie Ma, PMP, has built a strong foundation in account management, marketing, and project leadership throughout their work experiences.

Stephanie Ma, PMP holds a Master's degree in International Business from Queen's University, which was completed between 2012 and 2013. Stephanie also earned a Bachelor of Arts (B.A.) in Journalism and Communication from Shantou University from 2008 to 2012. In addition to their academic achievements, Stephanie Ma obtained the Project Management Professional (PMP) certification from the Project Management Institute in May 2021.