Winnie Opiyo began their work experience in 2019 as a Customer Service Representative at Multichoice Kenya. In this role, they handled and resolved customer complaints and inquiries through various channels, such as email, calls, and social media. Winnie also interacted with customers on a daily basis to gather necessary documentation and information. Winnie generated invoices, statements, and refunds for customers, and cleared dealer payments in SAP. Winnie maintained accurate records for credit and debit card customers. In 2021, Winnie joined Exness as a Customer Support Specialist.
Winnie Opiyo pursued their Bachelor of Arts in Political Science & Public Administration from Moi University from 2014 to 2018. Prior to that, they completed their Kenya Certificate of Secondary Education from Ng'iya Girls' High School between 2009 and 2012. During their time at Ng'iya Girls' High School, they studied subjects including Business, Humanities, Sciences, and Languages.
June, 2021 - present