Alex Atack

Alex Atack is an experienced professional in customer experience and management, currently serving as a Vendor Manager at BBC Studios since August 2024. Prior to this role, Alex was the CX Manager for the Adventure Division at Travelopia, focusing on customer insight and journey implementation. Previous positions include Head of Customer Care at Würth Group, Student Experience Director at InvestIN, and Guest Experience Team Lead at Sonder Inc., where notable achievements included a significant expansion of the European team. Early career roles included various leadership positions within Emirates Group and TNT, where Alex consistently drove performance improvements and supported frontline teams. Alex holds a Bachelor of Arts degree in International Tourism Management and Human Resource Management from Middlesex University and a Level 5 Certificate in Management and Leadership from the Chartered Management Institute.