Efthalia Zapounidi

Efthalia Zapounidi has an extensive work experience in various roles and industries. Efthalia started their career as an Assistant to the Head of Accounting Department at PHOENIX REGISTER OF SHIPPING (PH.R.S.) from September 2010 to August 2011. Efthalia then worked as a Receptionist - Guest Service at Valeni Boutique Hotel from May 2012 to September 2012. From January 2013 to April 2013, they worked as a Freelance Teacher, specifically as a Tutor of Measuring, Analysis, and Modeling Techniques (MSc level). Subsequently, they joined Teleperformance as a Customer Support Representative from July 2013 to November 2013. From September 2009 to December 2013, they worked as an Exam Supervisor at Othisi Educational Center.

In 2014, Efthalia became a Front Office Supervisor at KIPRIOTIS HOTELS from April 2014 to July 2014, followed by their role as a Consumer Services Associate at Convergys from August 2014 to February 2018.

In 2018, Efthalia joined Experiencegift as an Operations Lead in February 2018. Later, they took on various roles at Flightgift and Hotelgift. These roles include Operations Lead, Customer Success Lead, and Customer Success Specialist.

Overall, Efthalia has acquired a diverse range of experiences and skills in operations, customer success, teaching, and supervision throughout their career.

Efthalia Zapounidi earned a Bachelor's Degree in Mathematics from the National and Kapodistrian University of Athens, from 2006 to 2013. Efthalia also obtained a Computer Literacy Certification from the same institution in 2012.