Marat Farajzade

Marat Farajzade has a diverse work experience spanning multiple industries. Marat started their career working as a Crew Member and Host at McDonald's in 2011. Marat then went on to work as a Bellman at The Landmark Hotel Baku and JW Marriott Absheron. During their time at JW Marriott Absheron, they also held the position of At Your Service Agent. In 2016, Marat joined Carnival Cruise Line as a Guest Services Associate, where they maintained service and hospitality standards for guests. Marat later worked at Eurotourism and Education as a Sales Manager (Travel). In 2018, Marat joined Fairmont Hotels & Resorts as a Guest Relations Agent, where they consistently provided professional and friendly service to guests. Marat then returned to Carnival Cruise Line in 2019, where they held multiple roles including Corporate Trainer, HR Coordinator, and Engagement Specialist. Marat'sresponsibilities included facilitating learning programs and administering and maintaining the E-learning environment. Currently, Marat is working as a People Experience Lead at Explora Journeys.

Marat Farajzade's education history begins with their enrollment at School #189 named after Eldar Mammadov from 1999 to 2010, although no degree or field of study is specified during this period. They then attended Azerbaijan State Oil Academy from 2010 to 2014, earning a Bachelor's degree in International Economic Relations and Management. Continuing their education, they pursued a Master of Business Administration (MBA) degree at Azerbaijan Technical University from 2021 to 2023, focusing on Cyber Security.

In addition to their formal education, Marat Farajzade has obtained several certifications. These include "Train the Trainer: Guest Experience Foundation" from EHL in April 2023, "Shipboard CareTeam Training" from Carnival Cruise Line in January 2020, "Train the Trainer (STRCTR-597) Course" from STAR Center Maritime Training in August 2019, "Leading the Brand" from Carnival Cruise Line in June 2019, "Vessel Familiarization Train The Trainer For Qualified Persons" from Carnival Cruise Line in April 2019, "Security Awareness Training" from Carnival Cruise Line in November 2016, "Information Security and Protection Training (ISPT)" from Marriott International in February 2016, "Risk Management: Armed Attacker/Active Shooter Assessment" from Marriott International in November 2015, "Marriott Rewards Elite Benefits" from Marriott International in October 2014, "Marriott Rewards Introduction to Marriott Rewards (Certification)" from Marriott International in October 2014, "Global Incentives and Gift Cards - High Guest Contact (Non-Front Office) Skill Check" from Marriott International in July 2014, "ADA 2010 Enabling Independence: Service For Guests With Disabilities: Individual Response for those who do not have learning coordinators" from Marriott International in July 2014, "Marriott Rewards Enrollment Goals and Incentives (Certification)" from Marriott International in July 2014, "Marriott Rewards Pre-Arrival Planning / Rewarding Welcome (Certification)" from Marriott International in July 2014, "Mobile Guest Services Certification (FSPMS/Opera users only)" from Marriott International in July 2014, "Crisis Management and Human Behavior Course" from Carnival Cruise Line in November 2016, and "Crowd Management Course" from Carnival Cruise Line in November 2016.