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Chanell C.

Customer Success Manager at Fast Simon

Chanell C. has a diverse work experience in various industries. Chanell started their career as a Professional Dresser at New York Fashion Week from February 2014 to September 2016. Chanell then joined Apple as a Specialist from July 2017 to March 2019.

In 2019, they worked as a Wholesale Customer Service representative at Ermenegildo Zegna Group, where they provided effective service to small retailers and wholesale customers. Chanell collaborated closely with the wholesale team and account executives to develop strong relationships with buyers and their support staff.

In 2020, they served as a Wholesale Logistics Coordinator at Superdry, where they managed customer orders and deliveries using ERP systems and provided customer service throughout the wholesale journey.

In 2021, Chanell joined StriVectin Operating Company as an E-Commerce Customer Service representative. Chanell drove e-commerce sales through beauty consultations and managed the return process for StriVectin.com.

Currently, Chanell is working at Fast Simon Inc. as a Customer Success Manager. Their responsibilities include managing enterprise clients, onboarding new merchants, and suggesting optimization strategies for the SaaS platform to ensure merchant success.

Chanell C. attended Syracuse University from 2012 to 2017, where they earned a Bachelor of Fine Arts degree in Business Management and Communications.

Links

Previous companies

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Timeline

  • Customer Success Manager

    December, 2021 - present