Gaida Altassan

Gaida Altassan has a diverse work experience spanning various roles and industries. Gaida is currently the Head of Customer Experience at Fathom.io, where they lead a team in achieving collaborative success and spearheads the development of the "Fathom Platform". Gaida previously worked as a Product Owner at the same company, where they translated user needs into actionable features and collaborated closely with UI/UX designers.

Prior to their role at Fathom.io, Gaida worked as a Customer Support Engineer at Daon, where they led the technical support and internal documentation management for the company's COVID-19 mobile app product. Gaida also assisted clients with server installations and SDK integrations.

Gaida has experience in mobile application development as a Mobile Application Developer at Tracen Technologies, Inc., and they also served as a Studio Operations Manager at Coder Kids, Inc. During their time at Coder Kids, they increased sales revenue through proactive management and developed code in Swift, Python, and HTML to educate kids and tutors.

Gaida's earlier experience includes serving as President of the Community & Service Committee (CAS), interning at SADAD Electronic Payment System BSC, and working as a Fitness Trainer at My Gym.

Gaida Altassan obtained a Bachelor's degree in Software Engineering from Alfaisal University in 2018. Subsequently, they pursued a Master's degree in Applied Information Technology, specializing in IT Management in the Federal Sector, at George Mason University from 2018 to 2019.