Tour Coordinator

Full-time · Global

Job description

The Tour Coordinator provides support and assistance to the manager of a traveling Show Unit. Coordinates all transportation of personnel, accommodations, immigration and work visas, health insurance and worker's compensation issues while on tour. Negotiates hotel contracts for each city on the tour. Facilitates/coordinates all PR activities for the Unit; and acts as a liaison between Feld Corporate Offices, Public Relations, and the Unit. Disseminates operational and PR information to all show personnel. Assists in the day to day operations of the Unit.

PLEASE NOTE: This position remains posted on our website year-round. We may or may not currently have an opening, but we encourage you to submit your resume now in the event one becomes available. We will keep your resume on file and contact you within a year of submitting if your skills and experience meet the job qualifications. You may be contacted via phone or email for any of our touring properties.

Essential Job Functions

  • Responsible for following and administering the rules, regulations and guidelines set forth by "Feld Entertainment, Inc." best practices.
  • Responsible for ensuring completion of all required Employee documentation to support the hiring and work permit process, and for maintaining personnel files with the aforementioned documentation.
  • Responsible for coordinating transportation for all Unit personnel from engagement to engagement, as well as at the beginning and end of a “tour", city to city and from hotel to venue.
  • Arranges hotel accommodation for all Unit personnel, for the duration of the tour according to budgets set by the Company.
  • Responsible for collecting and settling the hotel bill, in conjunction with the Company Manager or General Manager and Unit Controller.
  • Gathers and provides information for show personnel including medical, dental, transportation and accommodation information on a per city basis.
  • Collects and disseminates information that pertain to show personnel, tour accommodations, transportation, medical as it relates to Workers Comp and Insurance claims, personnel lists and documentation and the Unit’s contact information between the traveling units and the head offices.
  • Functions as the unit liaison to Regional Marketing persons to ensure the proper coordination and supervision of Public Relation issues.
  • Responsible for own professional standards of conduct, appearance and workmanship in respective job.
  • Coordinates all communications involved in obtaining visas for all show personnel traveling from country to country before the beginning of and during the tour.

Job Requirements

  • Associates degree or some college (preferred, but not required)
  • Experience working with and managing large groups/events.
  • Ability to travel internationally and domestically 100% of the time.
  • Must have valid driver's license and passport.
  • Ability to use initiative to complete miscellaneous tasks.
  • Highly developed organizational, research, business negotiation, communication, and time management skills.
  • Knowledge of Microsoft Outlook, Excel, and Word.
  • Ability to write detailed comprehensive reports and correspondence.
  • Some experience organizing or participating in Public Relations/Promotional events.
  • Experience working in or knowledge of the travel or hospitality industries.

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