Kai Kauppinen has a diverse professional background in customer service, insurance claims handling, and technology lifecycle management. They have experience in various roles such as Service Manager, Team Leader, Claims Advisor, Middle Office Employee, and Service Coordinator. With a Master's degree in Consumer Economics, Kai excels in managing customer operations, developing rental end-of-lease services, and ensuring excellent service delivery to clients. Their expertise lies in team leadership, customer service, and collaboration with internal and external stakeholders.
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