Lauren Balsiger

Team Lead, Customer Success Manager at FEV Tutor

Lauren Balsiger is a skilled professional with experience in education and customer success management. From their time as a 4th-grade teacher at both Highland Park ISD and Tigard-Tualatin School District to their current role as a Team Lead and Customer Success Manager at FEV Tutor, Lauren has demonstrated a strong commitment to student and client success. Their ability to develop comprehensive strategies driven by data metrics, manage customer lifecycles, and drive revenue growth showcases their expertise in both education and customer service. With a Master's degree in Elementary Education and Teaching from George Fox University and a Bachelor's degree from the University of Oregon, Lauren is well-equipped with the knowledge and skills to excel in their roles.

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Timeline

  • Team Lead, Customer Success Manager

    April 1, 2024 - present

  • Senior Customer Success Coach

    June 1, 2023

  • Senior Customer Success Manager, Enterprise

    March 1, 2023

  • Customer Success Coach

    May, 2022

  • Customer Success Associate

    February, 2022