Joy Toro

As Global Head of Global Strategy, Joy Toro manages administrative operations of the country offices and oversees the study feasibility function, driving the operational oversight of tools and systems to support sponsor and site alliances. In addition, she is responsible for the recruitment and oversight of the Scientific Advisory Expert team. With more than 15 years of experience in business and clinical operations, Toro brings experience in project management, team facilitation, field monitoring and training for international project work in resource-limited settings.

Prior to joining FHI Clinical, Toro served as the Associate Director of Business Operations at IQVIA Biotech, where she was responsible for a large systems migration and process improvement. She was also Associate Director of Clinical Operations for North America at Novella Clinical, working with CRA managers, clinical research associates (CRAs) and project management teams to ensure delivery of quality services, standardization and performance across company projects. Toro’s experience also includes leadership roles at ICON Clinical Research and FHI 360 with field experience in multi-country trials in Asia and Latin America.

Toro is PMP-certified and holds bachelor’s degrees in Political Science and Romance Languages from the University of North Carolina at Chapel Hill, master’s degrees in Trans-Atlantic Studies and Social Work and a graduate certificate in Core Public Health Concepts from the University of North Carolina at Chapel Hill.