Jacquelyn Gagnon is an experienced professional in technology and support, currently serving as an Advanced Support Engineer I at Finalsite since May 2016. Prior to this role, Jacquelyn worked as an IT Support Analyst at SRS Computing, where expertise was applied in the funeral industry's management software. Jacquelyn also held a position as an Instructor at ITT Technical Institute, teaching courses in Technical Drafting, Civil Drafting, and Intro to GIS. Earlier experience includes working as a GIS Technician at FirstEnergy, focusing on cartographic cleanup and data management for electric transmission GIS data, as well as an internship as a web developer at Penn State University, contributing to climate change adaptation projects. Jacquelyn holds a Bachelor of Science degree in Geography from Penn State University, graduated in 2012.
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