James Dipple-Johnstone

James is responsible for leading the Ombudsman and Investigations teams in the delivery of high-quality investigations.

James joined them in October 2022 from the Information Commissioners Office, where he was Deputy Commissioner and Chief Regulating Officer, leading their regulatory service.

James has also worked as an Operations Director for the Parliamentary and Health Service Ombudsman, Commissioner for North West England Police Forces and Director of Investigation and Supervision for the Solicitor’s Regulation Authority (England and Wales). James also held the role of Independent Assessor for Ombudsman Services.