Financial Ombudsman Service Limited
Shanae D. currently serves as the Inclusion and Wellbeing Manager at the Financial Ombudsman Service, where responsibilities include leading the development and implementation of a new three-year Diversity, Inclusion, and Wellbeing strategy. Previous roles at the same organization include Employee Relations Partner, Senior HR Coordinator, Learning and Development Coordinator, and Consumer Consultant. Additionally, Shanae D. is a parent governor and vice chair of the local governing board at Hallsville Primary School. Prior experience includes positions at Halifax as a Banking Advisor and Counter Supervisor. Shanae D. holds a Level 5 Diploma in Human Resources Management from CIPD and is pursuing further education with the Chartered Management Institute. Shanae D. earned a Bachelor of Science (BSc) degree in Psychology from the University of Hertfordshire.
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Financial Ombudsman Service Limited
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The UK's official expert in sorting out problems with banks, insurance, PPI, loans, mortgages, pensions and other money and financial complaints