Daniele Cecchini has a diverse work experience spanning various industries and roles. Daniele is currently the Head of Support at FINBOURNE Technology, a position they started in January 2021. Prior to this, they worked at SimCorp from November 2016 to December 2020 as the VP of Global Client Services, where they were responsible for the client experience, client support, and implementing processes for the global client base. Before SimCorp, they were the Global Head of Customer Support at BISAM from January 2015 to November 2016, accountable for all aspects of customer support. Daniele also has experience working at ASOS.com as an Implementation Manager - Customer Care in 2014 and at Oracle as a Consulting Project Technical Manager and Live Help, Implementation Lead, EMEA/APAC from 2010 to 2014. Prior to that, they worked at RightNow as a Team Lead, EMEA Technical Support and Support Account Manager from 2006 to 2010, BrightHouse as a 1st/2nd Line Support Technician from 2004 to 2006, and CIPD as a Temp Training Coordinator in 2004. Daniele also has previous experience in temporary roles, including marketing assistant, and worked as a Bar Manager at Tony's Bar from 2002 to 2003.
Daniele Cecchini has a Bachelor of Computer Science and Cybernetics from the University of Reading, which was obtained from 1999 to 2002. Additionally, they have a Bachelor of Science (B.Sc.) in Computer Science & Cybernetics from the University of Reading. Daniele Cecchini also holds a certification as a PRINCE2 Registered Practitioner from the ILX Group plc, obtained in January 2014.
January, 2021 - present