Raquel Pasala has extensive experience in the financial industry, with a focus on client relations and business development. Raquel is currently serving as the Senior Vice President of Strategy and Business Relations at First Allegiance. Prior to this, they held the position of Director of Client Relations/Business Development at USRES, where they played a key role in building new opportunities and showcasing the company's technology and operations strengths. Raquel also worked as the Director of Business Development/Client Relations at Zieve, Brodnax and Steele, LLP, where their responsibilities included managing client relationships and driving business growth. Before that, they served as the SVP Client Services and Operations at Viewpoint, where they integrated client relations with operational models to enhance servicing capabilities. Earlier in their career, they held leadership positions at Sea Breeze Financial Services, ZC Sterling Corporation, and Ameriquest Mortgage Company. Raquel Pasala has a strong background in mortgage servicing, sales, and compliance, and is known for their strategic thinking, effective communication skills, and ability to develop strong client relationships.
Raquel Pasala's education history includes a degree in Political Science with a field of study in Criminal Justice/Police Science from the University of Illinois Chicago. In 2013, they obtained a Customer Relationship Management (CRM) Certification from DePaul University with a field of study in Business/Corporate Communications. Raquel also attended Queen of Peace Catholic High School, although no specific degree or field of study information is provided.
In addition to their education, Raquel Pasala has obtained various certifications. Raquel is a member of the Mortgage Action Alliance, obtained in January 2023 from the Mortgage Bankers Association. In July 2020, they became a REO/Distressed Assets Advisor from the National Lending Experts and a member of the Best Practices Committee from the National Private Lenders Association. In 2014, they obtained a Certified Negotiation Expert (CNE) certification from the Real Estate Negotiation Institute. Raquel also completed the Certified Relationship Management (CRM) Certificate Program from DePaul University's Charles H. Kellstadt Graduate School of Business, although the specific month and year are not provided. Additionally, they are a Realtor certified by the California Department of Real Estate, obtained in April 2007. It is mentioned that they have an Interior Designer certification, but no specifics regarding the institution or the date of completion are provided.
October, 2021 - present
Operations Manager at FITS Retail
Global Head Of Process Optimization, Enterprise Operations at Northern Trust
COO and Co-founder at TrioSoft
Chief of Talent Operations at Job.com
SVP, Cloud Engineering & Operations at athenahealth
Access the worlds's biggest network of public org charts
Learn more