Dailét Fumero

Lead Support Engineer at First Due

Dailét Fumero has a diverse work experience. Dailét is currently working as a Lead Support Engineer at First Due since January 2021, where they provide support and assistance to customers. In addition, they work as an Online Support Specialist as a freelancer, assisting clients in resolving their online support needs.

Prior to their current roles, Dailét worked at Bar Restaurante-Mekedé from April 2019 to November 2021, starting as a manager and cashier. Dailét'sresponsibilities included supervising staff, maintaining quality of food and service, payroll management, and other duties.

From September 2016 to November 2021, Dailét worked at Grupo de Traducción del Centro de Idiomas de la Universidad de las Ciencias Informáticas as an English translator. During this time, they also served as a Professor Instructor and an Engineer in Computer Science at Centro de Idiomas - Universidad de las Ciencias Informáticas. In these roles, they taught English as a Foreign Language, conducted research on ICT in language learning, and translated articles on various subjects.

Dailét also has experience working at Centro de Gobierno Electrónico (CEGEL) de la Universidad de las Ciencias Informáticas as an Engineer in Computer Science from August 2015 to May 2016. Additionally, they worked at Universidad de las Ciencias Informáticas as a Professor and Software Analyst from March 2015 to February 2019.

Overall, Dailét Fumero has extensive experience in customer support, management, translation, language teaching, and computer science.

Dailét Fumero attended the Universidad de las Ciencias Informáticas from 2010 to 2015, where they obtained a degree in Ingeniería with a specialization in Ciencias informáticas. In addition to their formal education, Dailét Fumero has obtained several certifications. They earned the Lifelong achievement certification from CertiProf in August 2020, the Scrum Foundation Professional Certificate (SFPC) from CertiProf in June 2020, and the Fluidez de Duolingo en francés: Básico (Estimado) certification from Duolingo in January 2017. They also obtained multiple Fluidez de Duolingo en francés: Principiante (Estimado) certifications from Duolingo in January 2017. Lastly, Dailét Fumero completed a course titled "La inteligencia comercial y el proceso inversionista" from La Casa Consultora DISAIC in October 2015. They are also listed as having completed the EFSET 66 Advanced (CEFR C1) certification from EF Education First, however, the specific month and year of obtaining this certification is not provided.

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Timeline

  • Lead Support Engineer

    January, 2021 - present