Nathalie Shami possesses extensive experience in strategy, operations, and client engagement across multiple organizations. As Vice President and Head of Strategy & Operations for Marketing, Growth & Transformation at BMO since April 2020, Nathalie has successfully doubled the size of the team and advanced strategic initiatives that align with enterprise goals. Previous roles at Visa included Director of Client and Employee Engagement, where Nathalie conceptualized experiential client engagements and managed comprehensive employee engagement programs. Nathalie has a robust background in marketing and operations from earlier positions at Backroads, The Tyler Florence Shop, Restoration Hardware, Chardonnay Golf Club, and Montfaucon Tours. Academic qualifications include a Business Administration degree with a focus on Marketing and Human Resource Management from California State University, Chico, alongside additional educational experiences at Stanford University.
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