As Senior Vice President of Operations, Chris is responsible for the overall performance of First Hospitality’s hotel portfolio in all key metrics. These metrics include top-line performance, bottom-line results, guest service, associate satisfaction, and the overall care and maintenance of the physical assets. Chris supports regional team members to provide support and guidance to the hotel team to maximize returns for key stakeholders, most notably First Hospitality’s owners, guests, and associates. Additionally, he works with all of the divisions within the corporate office to ensure that First Hospitality’s focus is aligned with their business needs and objectives.
Chris started his career at a young age by working in seasonal resorts where he grew up on Cape Cod, Massachusetts. From there, he attended and graduated from The School of Hospitality at Boston University. Chris then spent the better part of 18 years working for Starwood Hotels & Resorts where his career took him to six cities and seven different Westin hotels. He then joined Provenance Hotels where as Regional Director he oversaw a small group of art-filled, independent boutique hotels. Most recently and before joining First Hospitality, Chris was Vice President of Operations for Sage Hospitality. During his four years with Sage, he supported a portfolio of up to 18 hotels in the independent, soft branded and branded categories.
Current role