Jim Hicks

Jim Hicks is a seasoned professional with extensive experience in Patient Access and Patient Financial Services Management. Currently serving as a Senior System Analyst in Epic Home Health & Hospice Rev Cycle at FirstHealth of the Carolinas since February 2020, Jim has held significant roles in renowned organizations including Cerner Corporation and Siemens Healthcare. Achievements include reducing wait times, accounts receivable days, denials, and enhancing pre-registration rates while fostering improved employee morale and education. With a Bachelor of Science in Health Care Management from Appalachian State University and a background in Business Administration from Clemson University, Jim demonstrates a strong commitment to process efficiencies and operational success in healthcare settings.