PC

P Chandrashekhar

Sr. Customer Success Manager at Firstlight Media

P Chandrashekhar started their work experience in 2010 as a Webmaster and Technical Business Analyst at Ironlogic Inc. P managed multiple B2B web applications in the telecommunications industry and administered in-house web applications. From 2015 to 2016, they worked as a Project Manager at Ironlogic Inc., ensuring successful project delivery and consulting with corporate clients to recommend customization enhancement solutions.

In 2016, Chandrashekhar joined AT&T as a Customer Success Manager, responsible for OTT video delivery across multiple mobile and OS platforms worldwide. P worked with premium content providers and cable companies, ensuring the security, stability, and seamless experience of their video content. Additionally, they acted as a product manager for B2B clients, aligning priorities, establishing feature roadmaps, conducting training, and providing key metrics on performance and app usage.

In 2020, Chandrashekhar joined Firstlight Media as a Senior Customer Success Manager. The end date for this role is not provided, but their responsibilities include fostering customer success and satisfaction.

P Chandrashekhar completed their bachelors of engineering in computer science from SIES Graduate School of Technology, spanning from 2003 to 2007. Additionally, they obtained the SAS Base Programmer certification from SAS in May 2009 and became a Certified SAFe® 4 Product Owner/Product Manager through Scaled Agile, Inc. in March 2019.

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