Angelina Saake

Enterprise Customer Success Manager at LeaseAccelerator

Angelina Saake has a diverse work experience spanning multiple companies and roles. Angelina started their career at American Tire Distributors as a Key Account Manager in February 2014 and worked there until August 2014. Angelina then joined AGDATA, LP as an Account Manager/Fulfillment Lead in August 2014, and their tenure there lasted until September 2017.

In 2018, Angelina joined AMTdirect, where they held two roles simultaneously. Angelina served as a Knowledge Manager from January 2018 to September 2020 and transitioned to become a Client Success Manager from January 2019 until September 2020.

Moving on, Angelina worked at DealCloud, an Intapp Company, as a Client Success Manager from September 2020 to May 2021. After that, they joined SolarWinds as a Client Success Manager in May 2021 and continued in that role until April 2023.

Currently, Angelina is employed at LeaseAccelerator as an Enterprise Customer Success Manager starting from April 2023 to the present.

Angelina Saake has a Bachelor's degree in Business Administration from the University of North Carolina at Charlotte. In addition to their degree, they have obtained several certifications related to customer service, communication, and sales. These certifications include "Building Rapport with Customers," "Creating Positive Conversations with Challenging Customers," "Customer Service: Call Control Strategies," "Customer Service: Handling Abusive Customers," "Customer Service: Problem Solving and Troubleshooting," "Customer Success Leader Certified Professional," "Customer Service Foundations," "Speaking Confidently and Effectively," "Network Sales Expert," "SSE," and "Database - Sales Expert." The certifications were obtained from institutions such as LinkedIn and SolarWinds, with completion dates ranging from 2022 to 2023.

Links

Previous companies

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Timeline

  • Enterprise Customer Success Manager

    April, 2023 - present