Karen Leung

Karen Leung is an experienced human resources professional currently serving as Associate Director of Human Resources at Firstsource since November 2024. Prior to this role, Karen was the Director of People and Culture at ICON from November 2020 to November 2024, focusing on creating a positive and inclusive work environment across multiple offices in Australia. Karen's career includes positions as Senior Human Resources Manager at Edelman, where strategic HR initiatives were implemented, and Human Resources Manager at The ISF Academy, overseeing compensation and benefits. As Regional Human Resources Manager at Gap Inc., Karen aligned HR strategies with business objectives across several countries and led significant projects to enhance operational efficiency. Karen holds a Bachelor’s degree in Information Management & Systems from Monash University and a Master’s degree in Human Resource Management from The Hong Kong Polytechnic University.