Swathi Manusani

Swathi Manusani's work experience includes a role as a Lead Business Systems Analyst at Fitch Ratings starting in 2022. Prior to that, they worked at MERP Systems, Inc. as a Lead Business System Analyst/Scrum Master from January 2022 to July 2022. Swathi was responsible for leading Scrum ceremonies and conducting business requirement analysis for a project, as well as automating manual processes by building a CRM solution.

From 2014 to 2021, Swathi worked at UPS as a Senior Salesforce Business Systems Analyst. Swathi had extensive experience in Salesforce and CRM, along with skills in project management, change management, vendor selection, and budget allocation. Swathi was responsible for delivering various business analyst deliverables and reviewing test plans. Swathi also had experience in creating workflow diagrams and generating custom reports using Tableau/Power BI.

In 2013, Swathi worked at AT&T as a Senior Salesforce consultant, focusing on designing and developing hybrid applications using Salesforce MobileSDK. Swathi also created technical documentation for the product.

Early in their career, from 2009 to 2011, Swathi worked at NetEnrich, Inc. as an HR Executive. Swathi'sresponsibilities included designing and maintaining the recruitment process, determining applicant requirements and qualifications, and interviewing and evaluating applicants.

Swathi Manusani earned a Master's degree in Business Administration and Management, General from JNTU between the years 2003 and 2005. Swathi also holds additional certifications as a Scrum Alliance Certified Scrum Professional from Scrum.org, obtained in 2020, and is SalesForce 401 certified. No further information is available regarding the institution or the specific year of obtaining the SalesForce certification.