Janine F.

Janine F. currently serves as a Senior Customer Support Representative at Floor & Decor, where responsibilities include enhancing customer experience and addressing complex customer inquiries through various communication channels. Previously, Janine worked as a Senior Member Services Representative III at Centene Corporation, handling escalated inquiries about claims and benefits. At Nordstrom, Janine held the position of Lead Customer Care Specialist 2, assisting customers with transactions across multiple platforms. Janine's career also includes experience as a Global Enterprise Advisor Leader at Verizon, focused on coaching and developing team members. Janine F. is pursuing education at Georgia State University Perimeter College, engaged in studies since 2009.