Andres Alberto Barraza Ramos

Head Of Customer Support at Flowics

Andres Alberto Barraza Ramos has worked in the customer service industry since 2010. From 2010 to 2014, they worked as a Customer Support Agent at BILATERAL. Andres Alberto then moved to BB-BUSINESS BUREAU, where they worked as an Encuestador Telefónico from 2014 to 2016. Since 2016, they have been working at Flowics as the Head of Customer Support, Head of Customer Success, and Senior Customer Support. In their role at Flowics, they are responsible for managing and measuring all audience engagement and monetization initiatives for the company's SaaS platform.

Andres Alberto Barraza Ramos has a varied educational background. Andres Alberto began their studies in 2009 at Universidad del Atlántico, studying Administración y gestión de empresas. Andres Alberto then continued their education in 2021 at Politécnico de la costa, where they are currently studying Software Engineering in the field of Computer Software Engineering. Additionally, they have a Técnico profesional en Manejo de Importaciones y Exportaciones from Servicio Nacional de Aprendizaje (SENA) in the field of Comercio Exterior.

Links

Previous companies

BILATERAL logo

Timeline

  • Head Of Customer Support

    January, 2021 - present

  • Head of Customer Success

    June, 2019

  • Senior Customer Support

    July, 2016