Bozhidar Vasilev is an experienced professional who has held various roles in service management and problem/incident management within notable companies such as Flutter International, DXC Technology, DraftKings Inc., and Hewlett Packard Enterprise. With a Bachelor's degree in Political Studies and a diverse background in linguistics, mathematics, and international relations, Bozhidar has demonstrated expertise in managing service lifecycle, vendor management, SLA management, process improvement, team coordination, and customer communication. Bozhidar's skills in problem identification, incident resolution, and post-mortem analysis make him a valuable asset in ensuring operational efficiency and service quality in complex organizational environments.
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