Artur Grabias

Artur Grabias is currently the Head of Community at Foap and Founder & CX Designer at haps!. Prior to this, they were Country Community Manager at Orange Polska from 2016 to 2021, where they were responsible for building communities, communicating and collaborating with international teams, and improving organizational culture, tools, and social connections. Artur also worked as a Senior Communications Specialist and Community Engagement Leader at Orange Polska. From 2010 to 2016, they held the positions of Marketing Communication Specialist and Customer Service Designer (Social Media & New Technologies) at Orange Customer Service Sp. z o.o., where they were responsible for building customer service in social media and new technologies, and ended up being one of the Global Top 10 Socially Devoted Brands on Facebook (Socialbakers).

Artur Grabias received a degree in Sociology (social communication) from Jagiellonian University between 2008 and 2011. Artur has also obtained several certifications, including Foundations of User Experience (UX) Design from Google in March 2021, Budgeting and Scheduling Projects and Initiating and Planning Projects from the University of California, Irvine Division of Continuing Education in October 2020, and The DSDM Agile Project Framework for Scrum from CTPartners in September 2015. Artur also has several certifications from LinkedIn, including Become a User Experience Designer, Google Analytics Essential Training, Illustrator for UX Design, Photoshop for UX Design, Sketch for UX Design, UX Design: 2 Analyzing User Data, UX Design: 3 Creating Personas, UX Design: 4 Ideation, UX Design: 5 Creating Scenarios and Storyboards, UX Design: 6 Paper Prototyping, UX Design: 7 Implementation Planning, UX Foundations: Multidevice Design (2014), UX Foundations: Research, UX Research Methods: Interviewing, and UX Foundations: Prototyping, all obtained in May 2018.