Swati Goyal

Swati Goyal is a seasoned Product Manager with extensive experience in driving product development and strategic alignment across various organizations. Currently employed at FocalCXM since September 2022, Swati oversees product life cycles while ensuring user needs are met. Prior experience at IBM involved cultivating a visionary ethos and articulating project scopes through detailed epics and user stories. While at Genpact, Swati conducted comprehensive business analysis and engaged with stakeholders to understand their operational needs. Swati began the professional career as a Project Manager at Arihant Publications India Limited, focusing on business requirements and process visualization. Swati holds an MBA in Marketing and Finance from VSB Engineering College and a BCom in Accounting and Finance from DN College of Commerce.