Charlotte Pook

Charlotte Pook currently serves as Operations Manager and Executive Assistant to the Board of Trustees at Focus Foundation, a position held since June 2024. Previously, Charlotte accumulated extensive experience as an Executive Assistant at Focus Group (UK) from August 2018 to September 2024 and as Executive Assistant to the Chairman at AYMES for a brief period in 2018. Charlotte's earlier roles include a Personal Assistant position at Hastings Direct Limited, where responsibilities included supporting three directors, and significant roles at Legal & General, Kane, HSBC Insurance Management, HSBC Group Insurance, and HSBC Insurance, providing administrative support to senior executives and managing customer service operations. Charlotte holds a London Chambers of Commerce & Private Industry Secretarial Certificate from Eastbourne College of Arts and Technology.