Cassandra Ricci

Outbound Product Manager at Folloze

Cassandra Ricci has a diverse work experience spanning several years. Cassandra recently worked at Folloze as an Outbound Product Manager, where they were responsible for managing product development and customer success. Prior to that, they worked as a Customer Success Engineer at Folloze, where they acted as a liaison between customers and the Product and Engineering Teams, assisting with technical tasks and providing support. Before joining Folloze, Cassandra worked at Odoo as a Technical Support Specialist, where they created video tutorials and provided support for the product. Cassandra also has experience at 99designs, where they worked as a Designer Support Team Lead, handling designer inquiries and escalations, and as a Designer Support, managing queues and reporting bugs. Earlier in their career, they worked at Good Amplified as a Social Media Specialist & Content Creator, curating content for nonprofit social media channels. Additionally, they gained experience as an Art Direction Intern at J. Walter Thompson Worldwide, working on branding and campaigns for various brands. Cassandra also held positions as a Secretary at the Advertising Club at WSU and as a Copy Chief for the National Student Advertising Competition (NSAC), where they edited and finalized campaign outlines.

Cassandra Ricci pursued a postgraduate degree in Art Direction at Miami Ad School (M.AD School), although the specific start and end dates are not provided. Prior to this, they earned a Bachelor's Degree in Strategic Communications from Washington State University. However, no information regarding the duration or specific dates for their studies at Washington State University is given.

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Previous companies

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Peers

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Timeline

  • Outbound Product Manager

    April 1, 2023 - present

  • Customer Success Engineer

    January, 2021