Michael Reitsma has worked in the customer success and customer experience fields since 2004. Michael began their career as a Senior Project Manager at CenterStone Software, followed by a role as a Senior Customer Success Manager at Globoforce from 2006 to 2015. In 2015, they moved to Avention as a Senior Customer Experience (CX) Manager, NA Enterprise. From 2016 to 2019, they worked as a Client Success Lead at Reward Gateway. Most recently, they have been a Senior Customer Success Manager at Fond since 2019, helping organizations strengthen their company cultures through employee engagement.
Michael Reitsma holds a Bachelor's degree from the University of Waterloo.
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February 1, 2023 - present
November, 2019
Senior Enterprise Customer Success Manager at Hinterview
Senior Enterprise Customer Success Manager at XOi Technologies
Senior Enterprise Customer Success Manager at Torii
Senior Enterprise Customer Success Manager at Glance Networks
Senior Enterprise Customer Success Manager at Telnyx