Jeroen van Leenen

Jeroen van Leenen has a diverse work experience spanning various companies. Jeroen is currently employed as the Head of Customer Experience at fonq.nl, a position they started in April 2021. Prior to this, they worked at VodafoneZiggo from January 2017 to April 2020, holding the role of Manager E-commerce and Customer Experience. Before that, they worked at Ziggo B.V. from January 2008 to December 2016, where they served as Manager E-commerce and Digital Media from May 2013 to December 2016 and as Channel Manager Online from January 2008 to April 2013. Jeroen began their career at Casema in January 2001 as an Interactive Media Specialist and stayed there until April 2008.

Jeroen van Leenen's education history includes the following milestones:

- From 1995 to 2001, they attended De Haagse Hogeschool / The Hague University of Applied Sciences, where they obtained a Bachelor's degree in Informatica & Informatiekunde.

- In 1998 and 1999, they studied at SAE Technology College in Rotterdam, earning a Bachelor of Art degree in Multimedia Producer.

- In 2000 and 2001, they pursued post HBO studies in Project Management at De Haagse Hogeschool / The Hague University of Applied Sciences.

In addition to their formal education, Jeroen has also obtained several certifications:

- In October 2022, they completed the "Adaptable Product Discovery Course" from herbig.co.

- Also in October 2022, they completed the "Product Academy Fundamentals" course offered by McKinsey & Company.

- In September 2022, they completed the "Digital Leadership" course at Growth Tribe.

- In May 2020, they obtained a certificate in "UX Management: Strategy and Tactics" from The Interaction Design Foundation.

- In April 2020, they earned the "Scaled Professional Scrum" certification from Scrum.org.

- In March 2020, they obtained the "Professional Agile Leadership I" certification from Scrum.org.

- In March 2020, they obtained the "Professional Scrum Master I" certification from Scrum.org.

- In March 2020, they obtained the "Professional Scrum Product Owner I" certification from Scrum.org.

- In January 2020, they acquired the "AGILE LEADERSHIP" certification from ICAgile.

- In April 2019, they completed the "Lean Technology Strategy: Building High-Performing Teams" course on LinkedIn.

- Also in April 2019, they completed the "Lean Technology Strategy: Running Agile at Scale" course on LinkedIn.