Amir Mansour

Amir Mansour's work experience is as follows:

- Head of Operations at Food Brother GmbH since April 2021 (ongoing). In this role, Amir is the linchpin in managing the entire franchise headquarters, overseeing all processes and tasks. His responsibilities encompass the comprehensive management of operations, including the integration of innovative technologies like artificial intelligence to enhance efficiency and performance. He plays a critical role in digitalizing operational processes and is key in decision-making, ensuring the smooth functioning of the entire organization. Amir's expertise in IT has been pivotal in implementing cutting-edge solutions to optimize operations, significantly contributing to the company's growth and success.

- Customer Support Agent at IKEA from October 2018 to March 2021. This role involved direct interaction with customers, handling inquiries and complaints, and providing solutions. Amir's experience at IKEA was instrumental in developing his customer service skills and understanding the nuances of consumer needs and expectations.

- Shift Leader at Food Brother GmbH from March 2017 to September 2018. During this period, Amir developed a strong foundation in team management and operational processes within the fast-paced gastronomy sector. His role involved overseeing day-to-day operations, managing staff, and ensuring customer satisfaction, laying the groundwork for his eventual ascent to his current leadership position.

Amir Mansour's journey demonstrates a strong trajectory of growth and development within the field of operations, particularly in the gastronomy and retail sectors. His ability to adapt, innovate, and lead has been consistently evident throughout his career. With a keen interest in technology and its application to streamline and enhance business processes, Amir has established himself as a forward-thinking and effective leader in his field.