Eric Paulsen

Director Of Customer Services at Ford Audio-Video

Eric Paulsen has a diverse work experience in the technology industry. Eric started their career in 1994 at Hewlett-Packard, where they held regional sales and marketing management roles for six years. Eric then joined Agilent Technologies in 2000 as the North American Sales Manager, leading a large sales team and implementing new sales strategies. After that, they became the North American Marketing Manager, focusing on improving marketing effectiveness and managing a substantial budget. In 2006, Eric took on the role of Worldwide Training Manager at Agilent, where they managed the distance learning program and implemented program improvements. Eric later joined Ford Audio-Video in 2010 as the Division Manager, overseeing all functions of the company and shifting the organizational focus to strategic initiatives. Currently, they are the Director of Customer Services at Ford Audio-Video, where their mission is to help customers extract maximum value from technology and improve business outcomes.

Eric Paulsen attended DeVry University in Phoenix, AZ, where they pursued a Bachelor of Science in Electrical/Electronics Engineering. The specific start and end years are not provided in the information.

In addition to their degree, Eric has obtained several certifications. In September 2016, they received the Crestron DigitalMedia Streaming (DMC-S) certification from Crestron Electronics. In June 2016, they obtained the ITIL Foundations certification from BCS, The Chartered Institute for IT. Lastly, in April 2017, Eric attained the Cisco Business Value Analyst certification from Cisco.

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