Ellia Chon

Senior Director, CX Operations at Formstack

Ellia Chon has a diverse and extensive work history. Ellia is currently working at Formstack as the Senior Director of CX Operations. Prior to that, they held various roles at different companies. At LinkedIn, they were the Head of Support Strategy & Operations, the Strategy & Operations Team Lead for Member Success, and the Strategy & Operations Manager for Online Acquisition & Engagement. Ellia also served as the Director of Business Operations at Omni Rentals, the Lead of Strategic Planning and Analysis at Airbnb, and the Senior Financial Analyst for Finance and Strategy at Salesforce. Additionally, Ellia has experience as a Consultant in Business Strategy at Taproot Foundation and PwC, and they interned at The Boston Consulting Group as a Summer Intern in Management Consulting. Ellia is also an active member of the Customer Experience Advisory Board at UC Irvine.

Ellia Chon's education history includes attending UCLA, although the specific start and end years, as well as the degree and field of study, are not mentioned. In addition to their traditional education, Ellia Chon also obtained certifications, such as the Inner MBA from New York University in September 2020, and the Unconscious Bias certification from LinkedIn in July 2020.

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Previous companies

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Timeline

  • Senior Director, CX Operations

    April, 2022 - present

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