Sana Bogilovic

Sana Bogilovic is a skilled customer success and service management professional currently serving as a Customer Success Manager at Forsta since September 2022. Prior to this role, Sana held the position of Customer Service Team Manager at DDC MLS from May 2020 to September 2022, where responsibilities included team management, workflow monitoring, and coaching team members to enhance performance. Additionally, Sana gained experience as a Customer Service Representative and a Graphic Designer at AAR Mekline, focusing on website maintenance and online communication materials. Currently pursuing an Associate's degree in Graphic Design at ITAcademy by LINKgroup and enrolled at the University of Sarajevo since September 2014, Sana combines extensive customer service expertise with a solid educational background in design.