Dominique Phillips is an accomplished professional with extensive experience in retail and customer proposition design, currently serving as the Head of Customer Proposition Design at Fortnum & Mason since July 2020. Responsibilities include leading the Piccadilly store strategy and developing innovative customer propositions by collaborating with cross-functional teams. Prior roles at Fortnum & Mason include Customer Proposition Designer and Commercial Project Lead, where contributions included the evolution of the Piccadilly 3rd floor and launching unique product offerings. Previous experience encompasses significant positions at Liberty Ltd as Special Projects Manager, managing design and visual merchandising projects, and various roles at Kurt Geiger, Selfridges, and BHS. Dominique holds a BA in Design from Goldsmiths, University of London.
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