Lacey Nalla

Lacey Nalla (Niceswanger), MSW, has a diverse professional background in customer service, account management, and volunteer management. With experience in both non-profit and corporate sectors, Lacey has worked in roles ranging from call center specialist to volunteer manager. Lacey holds a Master of Social Work degree from the University of Iowa and a Bachelor of Science in Counseling Psychology from Morningside University. Currently working as a Product Account Manager at Inovalon and a Call Center Agent at Fortuna BMC, Lacey's expertise shines in client relationships and program management.