Heather Willoughby

Heather Willoughby, SHRM-SCP, has extensive experience in the field of human resources. Heather has worked in various roles and organizations, showcasing their expertise in talent acquisition, employee relations, performance management, and compliance with federal and state laws. Heather has held positions such as Talent & HR Director at Franklin IQ, Consultant at WEConnect International, Sr. People & Culture Business Partner at Maryland Oncology Hematology, and Human Resources Business Partner at SECU Credit Union. Heather has also served as a Human Resources Leader at American Wood Fibers, Inc., HR Manager at ezStorage Corporation, HR Business Partner at Hargrove, Inc., Diversity & Inclusion Specialist and Employee Relations at ARINC, HR Business Partner at E*TRADE Financial, and Staffing Program Specialist at Discovery Communications. Throughout their career, Heather has demonstrated their ability to provide strategic advice and counsel to leadership, handle employee relations issues, ensure compliance with various laws and regulations, and manage full-cycle recruitment processes.

Heather Willoughby, SHRM-SCP, obtained a Bachelor of Science degree in Mass Communications and Political Science from Frostburg State University, which they attended from 1993 to 1997. In addition to their degree, they also hold certifications as a Certified Zero Risk Administrator from ZERORISK HR and as a Senior Certified Professional (SHRM-SCP) from SHRM.