Tracy Lecuyer

Manager, Customer Success at FranklinCovey

Tracy Lecuyer has a diverse work experience spanning over several companies and roles. Tracy currently works at FranklinCovey as a Manager, Customer Success since September 2022. Prior to this, Tracy held the position of Interim Managing Implementation Strategist from June 2022 to September 2022 at the same company. Tracy has also worked as an Implementation Strategist/Consultant at FranklinCovey from November 2017 to September 2022. Before joining FranklinCovey, Tracy worked at Cox Automotive Inc. from May 2013 to November 2017, where they held various roles including Manager, Global Leadership Development from June 2015 to November 2017, Learning Manager from March 2014 to November 2017, and Training Manager from May 2013 to November 2017. Tracy's earlier experience includes working at Autotrader US as a Senior Training Specialist from July 2010 to May 2013. During their tenure at Autotrader US, they were promoted to Senior in December 2011. Tracy also briefly worked at Stratix Corporation as a Training Specialist on a short-term contract from October 2009 to December 2009. Prior to that, they served as an Instructor at Fastenal Company, an Industrial and Construction Supply company, from February 2008 to July 2009. Tracy's earliest known position was at Kays Financial Advisory Corporation, where they worked as an Operations Manager from June 1998 to February 2008. Kays Financial is an investment advisory firm specializing in managing stock portfolios of $500k or greater.

Tracy Lecuyer earned a Bachelor of Science degree in Communication, with a minor in Organizational Training and Management, from Kennesaw State University. The degree was obtained between the years 2003 and 2007. Tracy also completed a Blended Learning Certificate from ATD, and a Project Management for Learning Professionals Certificate from ATD. In addition to their formal education, Tracy obtained several certifications, including The 4 Essential Roles of Leadership and Leading at the Speed of Trust 3.0, both from FranklinCovey. There are additional certifications listed, but the specific months and years of completion are not provided.

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Timeline

  • Manager, Customer Success

    September, 2022 - present

  • Interim Managing Implementation Strategist

    June, 2022

  • Implementation Strategist Consultant

    November, 2017

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