Operations · Full-time · Piedmont, Italy
Regional Performance Manager
WHAT IS FREEBEE?
Freebee provides free, on-demand, electric transportation to communities throughout the state of Florida. Rides are requested through the Ride Freebee mobile app, where drivers connect directly with passengers to facilitate pick-ups and drop-offs from within our designated service areas. Our fully-electric fleet of over 100 vehicles has expanded to include Tesla Model Ys in addition to our fully customizable low-speed open air GEM vehicles - making Freebee one of the fastest growing organizations in the state.
WHAT WE ARE SEEKING:
Freebee is looking for an experienced operations manager to oversee our on-demand transportation services in specific regions throughout Miami-Dade County! Candidates for the Regional Performance Manager role must be passionate leaders who are self-motivated, mission-driven, team-oriented and organized. The position will require oversight of Freebee operations within Coral Gables, West Miami, Florida International University, Waterford Business District and Jackson Hospital.
JOB DUTIES:
Supervise members of a select pool of Driver Ambassadors, ensure the proper maintenance of vehicles, develop a healthy team dynamic and provide a safe work environment for your teams.
Train new hires and provide continuous training / guidance to current employees.
Conduct site visits frequently and coordinate ride-alongs accordingly for continuous training.
Evaluate and optimize employee performance while ensuring that Freebee safety and customer service standards are always upheld.
Educate staff on company policies regarding scheduling and help navigate personnel issues alongside the human resources dept.
Coordinate and assist with service calls for preventative maintenance alongside Freebee’s fleet management staff.
Restock supplies within each service area consistently i.e. spare tires, cleaning and disinfecting supplies, marketing materials.
Other duties as assigned.
REQUIREMENTS:
Ability to commute frequently to service areas listed above.
Willingness to learn and execute basic maintenance tasks related to electric vehicles.
5+ years of experience in a managerial capacity. Hospitality and/or transportation background preferred.
Must display a basic understanding of tablet and smartphone technology. Should also be proficient with Microsoft Office and Google Suite software.
Strong organizational mindset and interpersonal abilities.
High school diploma or GED is required. College degree in office administration or relevant field is preferred
Weekend availability when necessary
POSITION BENEFITS: