Sophie Youngs

Sophie Youngs is an accomplished account manager with a robust background in customer success and client relationship management, currently working at Fresha since June 2021, where responsibilities include managing top accounts and resolving complex client queries. Previous roles include customer success executive at Stashbee, providing personalized client support and enhancing rental profiles, and team secretary at Picton Property Income Limited, overseeing team coordination and communication. With experience in various customer-facing roles, including spa receptionist and educator at lululemon, as well as instructional roles in skiing and health training at Bupa, Sophie possesses a diverse skill set in customer service, training, and operations management. Sophie holds a Bachelor's Degree in Sports Science from the University of Southampton.