Maria Francisca Moraleda

Senior Team Lead Customer Support & Select Support EMEA at FreshBooks

Maria Francisca Moraleda has a diverse work experience spanning several industries and roles. Maria Francisca worked at FastBill as a Senior Lead Customer Success EMEA. Prior to that, they held multiple positions at FreshBooks, including Senior Team Lead Customer Support & Select Support EMEA and Diversity, Inclusion, and Belonging Leader. Maria Francisca also worked at Virtuagym as a Team Lead Spain - Account Management and Onboarding, where they were responsible for leading the Spanish team and organizing trainings for Client Success teams. Additionally, they worked at L'Oréal in various roles, such as Communications & Digital PR Manager and Social Media & Content Manager. Maria Francisca also has experience as a Sales Representative at HACKDAGIO, Editor in Chief at De-Culto.com, Marketing & Communications Assistant at Madesan, and Social Media & Content Manager at Largavista Comunicaciones. Maria Francisca has even worked as an Online Radio Presenter at FM Box. Overall, Maria Francisca Moraleda has a well-rounded background in customer success, communications, marketing, and management.

Maria Francisca Moraleda's education history includes the following:

- In 2018, they obtained a Diploma in Strategic Management of Digital Marketing (Diplomado Gestión Estratégica de Mktg Digital) from Pontificia Universidad Católica de Chile.

- In 2015, they received a Diploma in Social Sciences and Humanities (Diploma en Ciencias Sociales y Humanidades) from Sciences Po.

- From 2013 to 2017, they attended Pontificia Universidad Católica de Chile and earned a degree in Psychology, with a specialization in labor-organizational mention (Psicóloga, mención laboral-organizacional).

- From 2012 to 2016, they completed a Bachelor of Social Sciences, Major in Communications (Lic. en Cs. Sociales, Major en Comunicaciones) from Pontificia Universidad Católica de Chile.

- Maria Francisca attended Colegio Villa María Academy from 1998 to 2011, although no specific degree or field of study is mentioned.

In terms of additional certifications, they obtained the French A1 certification from Sciences Po in 2015. Maria Francisca also holds the FCE - First Certificate in English from Cambridge International Examinations, obtained in 2010. Additionally, they have participated in the CAE - Cambridge Advanced English program, but the year of completion is unspecified.

Links

Previous companies

Virtuagym logo

Timeline

  • Senior Team Lead Customer Support & Select Support EMEA

    November, 2022 - present

  • Diversity, Inclusion, And Belonging Leader

    March, 2022

  • Team Lead Customer Support & Select Support EMEA

    October, 2020