Akash Joshi is a Senior Product Manager at Freshworks, specializing in B2B SaaS with a focus on AI-powered customer support solutions, particularly advanced chatbots. Previously, Akash served as a Product Manager Consultant at Travelx.ai, contributing to a significant increase in customer count and revenue through market research and strategic planning. Akash's experience includes positions at LeadSquared, where a high performance award was received, and HighRadius, with recognition as a high performer in product contributions. As the Founder of Vital Designs, Akash received a product patent for innovative solutions during the pandemic. Additional roles included project consultancy for urban infrastructure in Aurangabad, various architectural positions, and internships. Akash holds an Advanced Master's degree in Urban Design from ETH Zürich and a Bachelor of Architecture from Kamla Raheja Vidyanidhi Institute of Architecture and Environmental Studies.
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