Diinesh Singh is a seasoned professional in User Experience Design with extensive experience across multiple reputable companies. Currently serving as Sr. Director of User Experience Design at Freshworks since October 2022, Diinesh heads the design strategy for Freshservice, focusing on integrating AI to enhance various product lines. Previously, as VP of User Experience Design at Paytm from June 2015 to October 2022, Diinesh built and led a design team of 36, creating user experiences for over 50 products in various domains such as payments and banking. Prior roles include Chief Design Manager at Times Internet, Project Lead for User Experience and Design at Mindtree, Sr. UX Design Manager at One97 Communications Limited, and Sr. UX Design Manager at Sinch, where Diinesh managed diverse UX projects across mobile applications and social networks.
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