Disha S Karan

Disha S Karan is an accomplished professional with extensive experience in account management and customer success. Currently serving as the Lead Account Manager for Enterprise at Freshworks since July 2024, Disha has previously held key positions including Senior Account Manager and Senior Customer Success Manager at Birdeye, focusing on upselling to small market businesses. Disha's career also includes roles such as Program Manager at Great Learning, Senior Mobile Solution Specialist at Cvent with an emphasis on customer success management, and various analytical positions at American Express and BMW Financial Services. Disha began the career in compliance and financial analysis at Deutsche Bank and GENPACT. Academically, Disha holds a degree in English Honors, with a concentration in English Literature and Psychology from Maharani College, Jaipur, complemented by a robust foundational education in humanities.