Nathaniel Turner

Nathaniel Turner is an experienced aviation professional currently serving as System Customer Service Manager at Frontier Airlines since August 2023. In this role, Nathaniel ensures safe operations compliant with regulations and manages daily customer service operations to enhance customer satisfaction while maintaining operational performance. Previously, Nathaniel worked as Customer Service Manager at American Airlines, where leadership and conflict resolution skills were key in fostering employee relations and morale. Additional experience includes positions as Customer Service Supervisor and Agent at Piedmont Airlines, where Nathaniel focused on mentoring and effective communication, as well as earlier roles as Bus Driver at PARTA, Station Agent at Envoy Air, and Ramp Agent at Swissport. Nathaniel holds a Bachelor of Science in Aeronautics and an Associate of Arts and Sciences from Kent State University.